STUDENT LOGIN HELP
New Students
Students new to SFAI will receive an email sent to their personal email address containing the following information:
- their username
- a temporary password
- instructions on how to log in
These emails are sent out each Friday. If you were expecting this email but did not receive it, your email provider may have either blocked the email or put it in your spam or junk mail folder. Before contacting SFAI's tech support, please check your spam or junk mail folder for the account setup email.
If you did not receive said email, please contact
support@sfai.edu and we will address your issue as soon as possible.
Forgotten Username or Password
If you have logged into Moodle in the past but have forgotten your username and/or password, please email
support@sfai.edu and we will address your issue as soon as possible.
FACULTY AND STAFF LOGIN HELP
Username
Your username is the first letter of your first name concatenated with your full last name - i.e., if your name was Andy Warhol, your username would be awarhol.
Password
If this is the first time you are logging in to Moodle, please follow the login instructions that were sent to you which include your temporary password. If not, the first time you logged in you set a personal password. This password is not synced with your staff email or WebAdvisor password, so if you have changed your password in one of those systems, it does not propagate to Moodle.
Forgot Username or Password
If you have forgotten your username and/or password, please go to the
forgot password page and enter your SFAI email address. You will receive an email with instructions on how to reset your password after entering your SFAI email address into the 'Email Address' text input field and clicking 'Search'. If you are still in need of assistance, please email
support@sfai.edu and we will address your issue as soon as possible.